Trash Contract Update

This is rather long, but a good update on the L.A. County process of awarding new trash pick-up contracts in Altadena.

From Gino Sund, Chair of Town Council:Treatise on Trashhttp://www.altadenablog.com/2008/12/a-treatise-on-trash-or-where-were-at-now.html

Based on the comments I have heard and seen, there are some misconceptions about the upcoming trash hauling contract for Altadena. So, please let me offer my perspective on the issue and perhaps clear up some questions that have been raised.

The current situation in Altadena
Currently, Altadena operates under an open market system. That means there is no County control or oversight over who offers hauling services, what those services are, how they operate or how they are priced. Thus anyone who wants to be in the business can collect your trash. This can range from the major haulers like Allied and Athens to some guy with a pickup truck. Currently there are around seven haulers in Altadena, including a guy with a pickup truck. These haulers offer a variety of services and charge what the market will bear. There is not adequate control of such things as collection days, services offered, billing practices or recycling performance.

How things have changed
In September of 2004, the County Board of Supervisors passed a law changing the unincorporated portion of the County to a franchise trash hauling system. With this law, in order to collect residential trash, a hauler must now be franchised by the County and all non franchise haulers will be barred from this business. To date, the County has franchised haulers in thirteen different communities in LA County and is about to do so in Altadena. When a franchise is established, a detailed contract is awarded, a hauler is selected by the County through a bidding process and the County oversees the performance of that hauler. Typically the contract period is seven years.

Why Town Council is involved
About two years ago, the County sent out a questionnaire to residents of Altadena asking such things as how many trash cans they used, what kind of trash is offered for collection, and how many haulers the residents wanted. This questionnaire was a small yellow post card. Do you remember getting it? Most people don’t. It could easily have been mistaken for junk mail and it gave little explanation of what the issues really were. Then, about two months ago, the County was about to request bids on the contract for Altadena that would define our trash hauling for the next seven years. Several of us on Council were concerned that the community input on this was inadequate, so we stopped the process to allow us to review the contract and to gather more input from the residents. Thus, we are now asking for your input on the two important issues that we can affect at this point; what should be in the service provisions of the contract and should we have a single hauler or two haulers.

The conditions of the contract
Whoever is the franchise hauler or haulers will operate under a single contract that is offered by the County. That contract will spell out such things as the scope of services i.e. the number, type and amount of pick ups, the type of containers, the provisions for price increases, the recycling requirements, and the conditions under which the contract can be terminated.

While many of the contract provisions are fairly standard for all communities, it is important that the scope of services of our contract meet the needs of Altadena. This is the area of the contract that will most influence our weekly interface with the hauler. Attached is a schedule of the service provisions of the contract. Council has worked with the Department of Public Works to beef up several areas, especially the collection of green waste since we have large, leafy lots in Altadena. However, we are still looking for input from you to help us decide on what is best for most residents.

A single hauler or two haulers
This may be the most controversial and confusing issue. When the County sent out its post card survey, it asked if residents wanted an exclusive, semi exclusive or multi hauler program. The majority of respondents requested semi exclusive or two haulers. However, there was no explanation of what this really meant. Most of us thought that having two haulers would, through the mechanism of competition, give us more options, better service and lower prices. However, this may not be the case. The contract will be the same for a single hauler or two haulers so there will be no differences in the services provided. And as for price, the competition will come at the front end of the process when the haulers bid for the contract. In fact, experience has indicated that a lower price is attained when the provider has a larger customer guarantee, since among other factors, there is a capital outlay required to service the area. As for the weekly performance by the providers, the County will oversee the compliance with the contract for one or two haulers.

Of the thirteen contracts already awarded by the County, all have been exclusive contracts. The average price for service has been around 10% less that the previous price of the open market, with generally more services provided. The County reports that the customer satisfaction has been high with few resident complaints to date.

Arguments for the single hauler are:
• More bidders for the contract thus lower prices.
• Fewer trucks on the streets,
• Fewer pickup dates. (this is big issue in many neighborhoods especially those who border Pasadena who collects trash on shared streets adding yet another day)
• Reduced pollution and road wear.
• More community involvement by the provider. (in other communities the provider is a regular at the Town Council meetings to hear from the residents)

Arguments for two haulers are:
• Two haulers may compete by being more helpful to the residents
• Two haulers may compete by adding services not covered by the contract. (however, this has happened in the bidding process by providers who wish to enhance their chance of getting the contract, again the competition up front)

What happens now
We need your input on the scope of services provided in the contract, in particular green waste pick up. We would also like your thoughts on the single provider approach.Town Council will debate and recommend contract conditions at the December 16th meeting. The County will then make a request for bids to the industry, select the winner based on a formula that includes price, financial capacity, past history etc. Depending on the winner, as determined by the County, implementation could be from 4 to 6 months after the franchise is awarded.

Who will get the bid
Of course we don’t know. It is expected that both Allied and Athens will bid for the Altadena franchise. However, I find it most interesting that of the thirteen franchises awarded so far, those two large haulers were only awarded three. Most of the franchises were awarded to medium sized haulers. The feedback from those managing the bidding process is that those medium sized haulers are more likely to bid on an exclusive franchise than if a semi exclusive franchise is offered.

What you need to do
If you have input to give Town Council please contact you Census Tract Representative. The contact information is on the Town Council web site. As an alternative you may want to come to our next meeting at the Community Center starting at 7:00 p.m. on December 16th.

Thank you for your time and interest.
Gino Sund
Altadena Town Council

Upcoming Garbage Issues

From Alice Wesson, our Towncouncilperson:

A few town council folks will be meeting with the county and DPW next week regarding upcoming trash contracts, to ask about what is possible, what is being offered and how the county can help. We want to start this discussion prior to Dept of Public Works doing a presentation to town council.

I'd like to be sure our needs are being heard and understood. While I represent northwest Altadena, on this issue I welcome comments from all over Altadena.

If folks have specific concerns they wish to share, please let me know offline. Your names will not be used. I will only use the street name to give a sense of the issues related to a neighborhood.
I can be reached at awessen@yahoo.com

Some concerns previously shared:

SPECIAL PICKUPS
• (Loma Alta) Wants more than 2 bulky item pickups per year
• (Jaxine) Allied trash collectors last week failed to pick up properly tied green waste and just left them stacked against our wall. Usually, those bundles are picked up with no problem at all, but recently we've begun having problems with stuff getting left behind.
PRICING
• (Loma Alta) Senior discounts?
• For the regular service Athens is the same rate as Allied who currently picks up our trash on Leilani (for the base rate).
• (Alzada Road) I support an exclusive franchise, so we can get a good rate with some accountability. We have two trash haulers now competing in a free-for-all situation - our costs are high and service is terrible.
• (Jaxine) I am in favor of the County requiring Allied or Athens to offer us decent services on a contract basis. With a contract, the County can hold our trash collectors' feet to the fire and be sure we are all charged fairly. Right now, Allied seems to be under no obligation to be consistent in what it charges each household nor do they guarantee a fair rate for their services. There's no oversight with clout from the County or any other agency, is there?
• (Fair Oaks) Don’t know who to call to help with issues when my own trash company won’t help
• (Chaney Trail) I support one contract
• (Jaxine, multiple neighbors) Allied Waste Services has us all on different rate charges and different levels of service (how many bundles will be picked up, for example).
• (Jaxine) Allied has become inconsistent in what they pick up and what they charge, house to house and street to street. Two houses next to each other, yet charged different rates (155 and 153 Jaxine)
•
RECYCLING ISSUES
• (Alzada/Leilani)No co-mingling
• (Leilani) Concern that *most* of the recycling be actually recycled, and not just CRV items
• (Alzada) If the garbage companies are required to separate at their site, why not have a single truck pick up on garbage day and be done with it?
• (Leilani) Allied had no answer to why our separated recyclables and green waste get thrown in the same bin with junk trash.
• (Multiple neighbors on Jaxine)We notice that separated green waste and recyclables get collected separately from trash at residences down the hill, while our recyclables and green waste get thrown into the same bin with regular garbage on the small trucks they send up Jaxine Drive. This has been noticed by other neighbors, as well. Allied claims that the various types of waste get separated by the company later.


TRUCK SIZE/NUMBER OF TRUCKS
• (Alzada) Truck size, a big issue with roads in the Chaney Trail area (big trucks tear up the roads). For emergency access, the issue of the roads breaking up is serious!
• (Risinghill Rd) Likes Athens because they have only one truck coming up our narrow road rather than three
• (Leilani) Does not like Athens because they want to charge 100% higher rate to drive the little truck up Leilani Way
• (Alzada) We have 2 or 3 haulers coming on different days!
• (Alzada) Multiple trucks being used causing noise, pollution and street wear
• (Alzada) Echoes the concern about the size of the trucks that are being used. They are totally huge, causing damage to our road and our trees, in addition to being a hazard to car traffic.

OTHER
• (Alzada) Bear resistant trash cans?